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The previously recorded webinar and associated materials are available in the resource library.

Description: Lesbian, gay, bisexual, transgender, and questioning/queer (LGBTQ+) individuals are frequently underserved and experience significant disparities in health outcomes and accessing preventive and ongoing healthcare. Sexual and gender minorities (SGM) often experience discrimination and bias in healthcare settings and may delay or avoid medical and preventive care.

Developing safe, culturally competent healthcare environments and practices for LGBTQ+ patients is critical and closely related to individuals’ willingness to openly share their sexual orientation and/or gender identity and expression (SOGIE). Capturing SOGIE data allows providers to have a more comprehensive picture of key factors that influence care.

This session will be a continuation and deeper exploration of several topics discussed in Part 1 and will include provider perspectives on best practices while collecting, storing, and using SOGIE data to improve care and outcomes.

This session aligns with the DC Board of Social Work requirements for continuing education.

Speakers: Nora L. Carreras, MPA

Learning Objectives:

• Demonstrate and employ various methods and processes to collect and utilize SOGIE and health history data to improve care for individuals who identify as LGBTQ+.
• Describe best practices utilized by providers to gather, store, and use SOGIE data.
• Recognize and explain the impact of discriminatory practices, and develop practical strategies to prevent and address these practices.
• Discuss proven provider practices to address bias and improve clinical environments for patients who identify as LGBTQ+.

Content Level: Moderate

Target Audience: Administrators, Clinicians, & Support Staff

Course Interaction & System Requirements: This live webinar is fully interactive. Attendees may ask and answer questions throughout the presentation and participate in instructor-led discussions.

Course Completion & CE Requirements:

Health Management Associates, #1780, is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved as ACE providers.  State and provincial regulatory boards have the final authority to determine whether an individual course may be accepted for continuing education credit. Health Management Associates maintains responsibility for this course.  ACE provider approval period: 09/22/2021 – 09/22/2025.   Social workers completing this course receive 1.0 continuing education credit.

To earn CE credit, social workers must log in at the scheduled time, attend the entire course and complete an online course evaluation. To verify your attendance, please be sure to log in from an individual account and link your participant ID to your audio.

CME Credits:

The AAFP has reviewed the Integrated Care DC webinar series and deemed it acceptable for AAFP credit. Physicians should claim only the credit commensurate with the extent of their participation in the activity. This session is approved for 1.0 Online Only, Live AAFP Prescribed credits.

Certificates of completion will be emailed within 10-12 business days of course completion.

System Requirements:

• Operating Systems: Windows XP or higher, MacOS 9 or higher, Android 4.0 or higher
• Internet Browser: Internet Explorer 9.0 or higher, Google Chrome, Firefox 10.0 or higher
• Broadband Internet connection: Cable, high-speed DSL & any other medium that is internet accessible