Strategies For Effective Quality Improvement In Value Based Arrangements – Cost of Care Part 4

Strategies For Effective Quality Improvement In Value Based Arrangements – Cost of Care Part 4

Description: This webinar explores the critical connection between the cost of healthcare services and quality outcomes. Attendees gained the skills to identify a set of meaningful metrics to monitor that inform strategic opportunities to elevate the quality of care...
Understanding Cost of Care to Drive Value-Based Payment Arrangements – Cost of Care Part 3

Understanding Cost of Care to Drive Value-Based Payment Arrangements – Cost of Care Part 3

Description: It is important for healthcare providers to understand the cost of the services they provide and compare that to reimbursement rates. In value-based care arrangements, they should also anticipate the impact of their care models on patient outcomes and...
Decoding Healthcare Finances Understanding Costs And Indirect Allocation Strategies Cost of Care Part 2

Decoding Healthcare Finances Understanding Costs And Indirect Allocation Strategies Cost of Care Part 2

  Description: With the District of Columbia’s movement to a reimbursement system with services defined and paid through a procedure code, health care leadership must understand the costs that are directly provided and those that indirectly support the service....
Supporting Practice Leaders Navigating Unfamiliar Waters – Leadership Through Change

Supporting Practice Leaders Navigating Unfamiliar Waters – Leadership Through Change

Practice leaders face more decisions than ever as the District of Columbia works to build an integrated health system that delivers whole person care. This learning series is designed to help organizational decision makers better manage change within a dynamic health system. Part 1 will introduce ways that leadership can transform ingrained policies and practices using new information, data points, and approaches to improve care access and outcomes. The session will also preview exciting next steps for the learning series moving into 2024.
Developing Your Value Based Payment (VBP) Value Proposition

Developing Your Value Based Payment (VBP) Value Proposition

In the dynamic landscape of healthcare, crafting a compelling value proposition involves a strategic blend of audience understanding, innovation, and responsiveness to the needs of payers, community partners and other stakeholders. This short take describes the steps to creating a strong value proposition.
Value-Based Payment (VBP) Virtual Learning Collaborative

Value-Based Payment (VBP) Virtual Learning Collaborative

Transitioning to payment models that support value-based care means doing business differently. Many District healthcare providers are requesting assistance preparing for and implementing this important change. This virtual learning collaborative focused on legal agreements, contracting, and financial topics, including revenue cycle management and assessing risk. Presenters shared scenarios, assessments, and tools to advance capacity and understanding.
Risk Mitigation and Risk Reserves

Risk Mitigation and Risk Reserves

https://www.integratedcaredc.com/wp-content/uploads/2023/09/Risk-Mitigation-and-Risk-Reserves.mp4   Description: Once health care providers have demonstrated the ability to reach quality performance targets and generate surplus in a shared savings pool, they may...
Accountable Care Organization (ACO) Fundamentals

Accountable Care Organization (ACO) Fundamentals

A basic overview of the structure and function of Accountable Care Organizations (ACO) as well as an exploration of their challenges and opportunities in advancing value based care contracts with the government and private payers.
LGBTQ+ Cultural Competency Training – Part 2

LGBTQ+ Cultural Competency Training – Part 2

https://www.integratedcaredc.com/wp-content/uploads/2023/06/LGBTQ-Cultural-Competency-Training-Part-2.mp4   Description: Lesbian, gay, bisexual, transgender, and questioning/queer (LGBTQ+) individuals are frequently underserved and experience significant...
Integrated Care DC Managed Care Readiness Workshop

Integrated Care DC Managed Care Readiness Workshop

View materials from this event hosted by Department of Health Care Finance, DBH Training Institute, & Integrated Care DC on May 9, 2023. The in-person workshop was designed for behavioral health providers and other organizations seeking to prepare for the integration of behavioral health into the District’s Medicaid Managed Care Program. Presenters shared information and facilitated exercises to help leadership, clinical and operational staff, and other stakeholders develop the organizational competencies needed to succeed in managed care, including an understanding of managed care principles, how to communicate effectively with managed care partners, and how to effectively demonstrate the value of care through quality measurement and population health.
LGBTQ+ Cultural Competency Training Part 1

LGBTQ+ Cultural Competency Training Part 1

Lesbian, gay, bisexual, transgender, and questioning/queer (LGBTQ+) individuals are frequently underserved and experience significant disparities in health outcomes and accessing preventive and ongoing healthcare. Sexual and gender minorities (SGM) often experience discrimination and bias in health care settings and may delay or avoid medical and preventive care. Developing safe, culturally competent healthcare environments and practices for LGBTQ+ patients is critical and closely related to individuals’ willingness to openly share their sexual orientation and/or gender identity and expression (SOGIE). Capturing SOGIE data is critical as it allows providers to have a more comprehensive picture of key factors that influence care. This session will start with a brief discussion of SOGIE terminology and a compilation of what is known about medical and behavioral health needs and disparities among the LGBTQ+ community. We will highlight the critical need for creating environments that improve patients’ psychological safety and increase their willingness to share SOGIE characteristics. We will share examples of how this data could be utilized to improve care and patient satisfaction, including capturing a patient’s preferred name and pronouns, and ways to engage in respectful conversations that could reveal key aspects of their medical history that could otherwise go unnoticed.

Addressing Grief in PCBH (PCBH Series Part 9)

Loss and grief are common and often come up during primary care encounters. Grief can be caused by separations, incapacity, bereavement, migration, job loss, birth, retirement, or professional loss. We will focus on addressing grief related to the loss of a loved one in this webinar. One-third of people affected by loss can experience physical or mental health problems, such as increased risk of heart disease, suicide, psychosomatic disorders, and psychiatric issues. However, loss can also lead to personal growth. Behavioral Health Consultants can help PCPs and patients prepare for grief and build coping skills for better health outcomes.
Guiding: Using Motivational Interviewing Skills to Guide Conversations (Motivational Interviewing Series, Part 2)

Guiding: Using Motivational Interviewing Skills to Guide Conversations (Motivational Interviewing Series, Part 2)

There are three main approaches to helping people make a change, directing, following, and a middle-of-the-road approach of guiding. Motivational Interviewing (MI) promotes guiding as an approach to discovering and uncovering an individual’s motivations, concerns, values, and options. This refresher workshop will provide the opportunity to directly practice using MI skills to build discrepancy and move conversations towards enhancing commitment to change.

Help! We’re so Short Staffed: Best Practices for Hiring and Retaining Your Workforce

Vice President of Human Resources at Mount Sinai Health System in NYC and Dr. Mary Awuonda Associate Professor of Howard University and Dean Mashonda Smith of UDC will be share lessons learned in the district and other large health systems. The aim of the conversation is to talk and learn from one another to develop solutions grounded in the realities of the Washington DC policy, regulatory and health care environment.
Harm Reduction Series Session 2: Strategies to Save A Life & How To Use Them In Integrated Care Settings

Harm Reduction Series Session 2: Strategies to Save A Life & How To Use Them In Integrated Care Settings

Health Management Associates invites you to join us for a lunch and learn workshop to learn more about Overdose Prevention and how to save a life in DC. In this interactive lunch and learn we will discuss DC’s Naloxone Distribution Program and the organizations currently providing Naloxone and provide: an overview of DC’s Standing Order and Samaritan Law an overview of the uses of opioids information on how naloxone stops an overdose and provide information on the action steps to take to save a life and stop an overdose. Where and how individuals can access naloxone, syringe services, and fentanyl test strips in DC.

Short Take: A Day in the Life of a Behavioral Health Consultant in Primary Care: PCBH Workflow

The Primary Care Behavioral Health Consultation model (PCBH) is a psychological approach to population-based clinical health care that is simultaneously co-located, collaborative, and integrated within the primary care clinic. The goal of PCBH is to improve and promote overall health within the general population. This short take is part of a series titled: A Day in the Life of a Behavioral Health Consultant (BHC) in Primary Care. Viewers will see example workflows for initial and follow up BHC visits including where referrals come from, the steps involved with BHC intervention and closing the loop with the primary care provider.

Integrating Screening for Drug Use in General Medical Settings

Universal screening is key to successful detection of who needs further assessment. Additionally most providers are unaware of the power a brie intervention can have or that what they may already be doing with their patients has an evidence base to support it. This webinar will review the difference between screening and assessment and will demonstrate screening, brief intervention and referral to treatment , referred to as SBIRT. We will also review the evidence base for SBIRT and talk to a DC provider who has implemented training on SBIRT in their clinic.

Cooking Healthy Meals at Home

Help your patients navigate the barriers to healthy home cooking such as time, comfort, cost, and navigating the Supermarket.

Start With One Thing

Help your patient's identify goals and create a plan to shift their eating habits.

Building a Healthier Plate

Help your patients take charge of their health by becoming more aware of their relationship with the food.
Screening, Assessment and SBIRT

Screening, Assessment and SBIRT

This short take covers the basic concept of the Screening, Brief Intervention, Referral to Treatment (SBIRT) model. It reviews the reasons for why this approach is important, where SBIRT is delivered. Finally, each component of the model is briefly described.

How to Mitigate Workforce Burnout & Fatigue

Even before Covid health care workers were expressing burn out and exhaustion. Covid realities have made this worse. Not only are staff working overtime, they are worried about  putting themselves, their families and patients at risk every day. Covid concerns come at a time when healthcare providers are dealing with a lot of unknowns. The healthcare system is changing and providers are faced with the continuous need to adapt to new and innovative practice approaches and payment strategies. It’s no wonder everyone is feeling exhausted! This webinar will give time and space to talk about how to support staff and increase satisfaction and joy at work while still working in a tumultuous time.
TeleMAT Part 2: Treating Addiction, Including MAT via Telehealth

TeleMAT Part 2: Treating Addiction, Including MAT via Telehealth

Starting treatment for substance use disorders, like other medical and mental health conditions, requires close follow-up while stabilizing patients, followed by less frequent follow-up after stabilization. The frequency of visits can present an unnecessary barrier to getting care, which can be partially overcome by providing telehealth services. Regulations surrounding Medications for Addiction Treatment have been relaxed compared to years past and now allow for use of telehealth services. We will review the regulations around behavioral health (BH) and substance use disorder (SUD) treatment. Part of the regulatory changes now allow for buprenorphine to be prescribed over telehealth and it is important to become comfortable with the standard of care of home induction of buprenorphine. During this webinar, we will also discuss patient engagement and outcomes for both virtual individual and group treatments. This is the second webinar in a two-part series on Tele-MAT. We will hear from Tele-MAT grantees about their programs, successes and lessons learned during part 1 on January 11, 2021, 12:00pm – 1:00pm ET.

MAT and Tele MAT Pre Appointment Self Assessment

This one-page self-assessment can be utilized before individual or group MAT appointments; this tool aligns with ASAM criteria allowing the provider to plan for the current session and to aid in treatment planning. With a slight modification, this could also be used by persons not on MAT in preparation for individual or group appointments for substance use disorders. Critical questions required for all telehealth appointments are reviewed, such as the address and phone number where the person can be reached today.

Virtual Best Practices for Providers and Care Team Members

The front of this handout reviews what providers need to know, do and have a plan for prior to individual or group telehealth sessions. The back of the handout reviews important features of Zoom (TM) for those staff using Zoom (TM) as a platform for delivering telehealth sessions.

Buprenorphine Outpatient Prescriber Information

This one-page handout is designed for busy outpatient providers who wish to start a patient on buprenorphine but need guidance on what to do before, important things not to forget when starting, how to monitor patients on buprenorphine, what to do if the patient is or is not doing well and duration of treatment.

Patient Guide to Starting Buprenorphine

This one-page handout will help patients understand when they will start buprenorphine, based on the last time they used opioids and their current level of symptoms. It describes how to take buprenorphine in order for it to help with cravings and withdrawal symptoms, what dose of medication to take when starting and afterwards, and other important information about buprenorphine.

Well-Being & Resilience for Health Care Professionals

Through the Action Collaborative on Clinician Well-Being and Resilience, the National Academy of Medicine argues that patient well-being is predicated on the clinician-patient relationship. The clinician’s well-being will highly influence the clinical encounter. The research base points to organizational and practice environment factors (among others) on the system side of the equation and personal factors, skills and abilities, on the clinician side of the equation for optimal clinician resilience. The past two years of clinical teams working under extraordinary COVID-19 circumstances have taken a heavy toll on clinician resilience and well-being, not to mention on resulting quality and safety of care. This presentation explores the National Academy of Medicine model, focusing on clinician factors in well-being. Together, in an experiential and participatory presentation, we will examine the areas of meaningful and sustaining practice and collaborative and mindful practice. Participants will leave this training with tangible tools to navigate resilience through mindfulness, gratitude, decreased cynicism and enhanced connectivity. This presentation is built on both humanities and deepened human connections between healers.

Deepening Therapeutic Engagement in the Virtual Space

This hour-long presentation will briefly review the empirical evidence on the appropriate use of telebehavioral health and the clinical approaches that have been demonstrated to be effective and/or ineffective. The majority of the presentation will cover the clinical strategies for preparing the clinician for the telehealth visit, including assuring safety, anticipating problems, and engaging the member effectively when on the phone and when on video.
Strategies for Consumer Engagement in Telehealth

Strategies for Consumer Engagement in Telehealth

This session focuses on patient engagement using telehealth kiosks; learning and discussing applications to your practice. The session was held live during Telehealth in a Post-Pandemic Era: Sustainable Approaches to Support Integrated Care – Part 2, held on September 29, 2021.
Cognitive Behavior Therapy (CBT)

Cognitive Behavior Therapy (CBT)

Cognitive Behavioral Therapy (CBT) is a type of psychotherapeutic treatment that helps people learn how to identify and change maladaptive thought patterns that have a negative influence on behavior and emotions. This short take video will cover the key principles of CBT and a few basic techniques that are utilized for various conditions.

Problem Solving Treatment & Tools

Problem Solving Therapy (PST) provides tools to help individuals identify and solve problems that can have a negative impact on their day-to-day lives. PST improves an individual's overall quality of life, treats depression and other conditions. It is based on a model that considers the importance of real-life problem-solving, including managing life stressors when they arise. This short take video covers the fundamental principles of PST and the tools to use in everyday life.
Contingency Management: Underutilized Evidence Based Treatment

Contingency Management: Underutilized Evidence Based Treatment

Contingency management is an evidence-based treatment plan for substance use disorder. This type of treatment, a major topic in media and public policy circles, promotes behavior change and reinforces positive behaviors. This short take video discusses contingency management treatment in more detail and how to increase its use in more practices.
Maximizing the Care Team During Virtual Visits

Maximizing the Care Team During Virtual Visits

This session focuses on learning and applying new virtual workflow strategies to engage your entire care team. The session was held live during Telehealth in a Post-Pandemic Era: Sustainable Approaches to Support Integrated Care – Part 2, held on September 29, 2021.

Evidence Based Practices Workshop 3 Problem Solving Therapy

Problem-Solving Therapy (PST) is a form of therapy that provides people with tools to identify and solve problems that arise from life stressors that can have a negative impact on their day-to-day lives. Its aim is to improve individuals’ overall quality of life and can be used to treat depression, among other conditions. It is based on a model that takes into account the importance of real-life problem-solving including how to manage real-life stressors when they arise. The presentation will cover key PST principles and tools that can be used in everyday life.

Evidence Based Practices Workshop 2 Behavioral Interventions for Stress Management

There are many evidence-based techniques that are easy to learn and practice, with good results in individuals struggling with physical and mental health challenges. This workshop with briefly introduce participants to some of the more common and effective practices including progressive muscle relaxation, guided imagery, diaphragmatic breathing, relaxation response, and mindfulness-based stress reduction. Speakers: Shannon Robinson, MD (HMA), Marsha Johnson, MSW, LCSW (HMA)

Problem Solving Worksheet

This worksheet guides the clinician and person receiving services in following the seven steps of problem-solving: Identifying the problem Describing the goal Brainstorming solutions Evaluating the pros and cons for each potential solution Choosing the preferred solution Creating a detailed action plan Evaluating the outcome.

Relaxation Handout

This patient-facing handout reviews basic steps for meditation, deep breathing, progressive muscle relaxation, and imagery. This can be used when explaining stress reduction techniques to patients.

Adapting Evidence Based Practices for Integrated Care

This webinar workshop series focuses on key elements of evidence-based practices/treatments to assist providers with achieving successful implementation and outcomes. HMA presenters discuss key components of EBPs including but not limited to training, indicated populations, fidelity assessments, tools, and other relevant topics. This webinar includes an interview with psychologist Jennifer Frey who discusses the ways in which she uses and adapts the EBP of Motivational Interviewing in her work as a behavioral health consultant at Unity. Following this webinar, there is a series of three EBP workshops that includes cognitive behavior therapy, behavioral interventions for stress management trauma-informed care, problem-solving therapy.

Integrated Care DC Provider Information Session

Integrated whole-person care has been shown to improve outcomes and increase Medicaid beneficiary satisfaction. We want to support you to enhance your practice’s capability to deliver person-centered care, use population health analytics, and engage leadership to support value-based care. Join us to learn more about provider engagement opportunities for year 2 of the Integrated Care DC Program.

Pregnancy and Substance Abuse: A Harm Reduction Toolkit

This toolkit was designed to help community providers care for pregnant and parenting people who use drugs in a holistic manner. The kit includes information about stigma reduction, trauma-informed care, and legal services. While the guide was developed IN NY, there are engagement and other information that is useful regardless of location.