FAQ’s

A: We offer training, technical assistance, and practice coaching to support your efforts to address the physical, behavioral health, and social needs of Medicaid enrollees through integrated, whole-person care. If you want to better manage care for Medicaid enrollees, improve your clinical or administrative processes, strengthen your workforce, build strategic partnerships, prepare for managed care contracts and alternate payment arrangements, or you have other change management needs, we can help.
Integrated Care DC focuses on three core competencies for practice transformation essential for delivering integrated, whole-person care:

• Delivering person-centered care across the care continuum
• Using data and population health analytics
• Engaging leadership to support person-centered, value-based care

To enroll or learn more, please complete this brief interest form.

A: All DC Medicaid providers are eligible to participate in Integrated Care DC at no cost, including direct service providers, organizational leadership, and support staff across varied service areas and disciplines. Provider types engaged in our training, technical assistance, and coaching services include but are not limited to:

• Health Home Providers (My Health GPS and My DC Health Home)
• Department of Behavioral Health Providers
• Federally Qualified Health Centers
• Freestanding Mental Health Providers
• Long Term Services and Supports (LTSS) Providers, including Home Health Agencies
• Certified or Waivered Medications for Addiction Treatment (MAT) Providers, including Methadone Providers
• Specialty Providers

To enroll or learn more, please complete this brief interest form.

A: You can choose to participate in one or more of the following technical assistance options based on your interests and goals.

• Register for live webinars on best practices and earn CME/CE credits.
• Request practice coaching for tailored support to achieve your goals.
• Subscribe to our newsletter for events, resources, and program updates.
• Visit our Learning Library for on-demand videos, podcasts, tools, and more.

To enroll or learn more, please complete this brief interest form.

Practice coaching provides customized support for you and your team. Our coaches include primary care, psychiatric, addiction, and behavioral health clinicians with deep expertise in integrated care models. We help enrolled teams complete a baseline assessment and establish their vision, goal, metrics, and plan for moving forward. We ask enrolled practices to commit to a minimum 12-month participation period and to meet with their coaching team on a regular basis. Multiple teams from the same organization may enroll in practice coaching based on their specific goals and needs.

Apply or inquire about practice coaching by completing this brief interest form. A member of our coaching team will reach out to you to discuss your need in more detail and review eligibility. If we are unable to meet your request for individualized support, we will do our best to connect you to existing resources, trainings, or organizations that can support your need.

A: We offer a wide variety of topics designed to match your interests and needs. For a sample of topics, explore our learning series. We also tailor practice coaching to your specific goals and scope of practice. To enroll or learn more, please complete this brief interest form.

A: Integrated whole-person care has been shown to improve patient outcomes and increase patient and provider satisfaction. Participating in Integrated Care DC will help ensure you are equipped with the infrastructure and resources you need to better manage care for patients with complex conditions and to prepare your practice for managed care contracts or alternate payment arrangements. To enroll or learn more, please complete this brief interest form.

A: No, there is no charge for participation in any of our offerings. Additionally, live learning sessions eligible for continuing education (CE) for social work credit or continuing medical education (CME) credit will be available at no charge to attendees.

A: All Integrated Care DC events will occur in alignment with the current public health recommendations. At this time, most sessions are delivered virtually. Check upcoming events for the most up-to-date information about times and locations of sessions.

A: If you are interested in technical assistance, coaching, consultation, or training, please complete this brief interest form. We will follow up to discuss how we can help achieve your goals. For general questions, email us at support@integratedcaredc.com.