Allowing Data to Tell a Story: Relevant Metrics to Help Reflect the Infinite Values of Integrated Healthcare (PCBH Part 6)

As healthcare centers around the country further embrace data and metrics, integrated primary care behavioral health programs must incorporate data to reflect the value of work being done. In this webinar, attendees will learn about primary data and metric points and the importance of ensuring that data tells a story and reflects the infinite values of health systems, rather than becoming finite goals.

It’s a Matter of Context & Compassion: Utilizing Contextualism to Promote Engagement and Health Behavioral Change (PCBH Part 4)

The session will address the realities of health behavioral change and subsequent adherence in integrated, primary care settings, and key lifestyle interventions and recommendations that transcend many evidence-based guidelines for chronic conditions (e.g., diabetes, hypertension, etc.). The session will discuss the importance of filtering evidence-based medicine guidelines through the prism of contextual and compassionate healthcare to increase the probability of patients embracing and implementing such interventions.
From Beginning to End: A Case-Based Experiential Session About Advance Care Planning (Advance Directive & Person-Centered Care Planning Series 3)

From Beginning to End: A Case-Based Experiential Session About Advance Care Planning (Advance Directive & Person-Centered Care Planning Series 3)

This case-based, hands-on session will allow physical and behavioral health professionals to walk through the steps of engaging patients with different presentations and personalities in Advance Care Planning, codifying their wishes in Advance Directives, and making those Advance Directives accessible on the health information exchange. The session’s experiential design will help providers consolidate their skills, increase their comfort and confidence, and feel inspired to approach patients about Advance Care Planning with new ideas and tools. It will include ad hoc case discussions and time for providers to raise questions and concerns.

Making Brief Interventions Radical: Infusing focused Acceptance & Commitment Therapy Integrated Primary Care (PCBH Part 3)

This webinar discusses the concept of functional contextualism and the impact this philosophy has on the therapeutic orientation of focused Acceptance and Commitment Therapy (fACT). Specifically, the session will present fACT concepts such as the Contextual Interview, philosophical underpinnings, and influences of psychological flexibility. The session will also cover the philosophy of functional contextualism/fACT fits well within the Primary Care Behavioral Health philosophy.
Overcoming Patient Reluctance & Provider Discomfort to Engage in Advance Care Planning (Advance Directive and Person-Centered Care Planning Series 2)

Overcoming Patient Reluctance & Provider Discomfort to Engage in Advance Care Planning (Advance Directive and Person-Centered Care Planning Series 2)

Among the many barriers to Advance Care Planning, patient reluctance and provider discomfort play large roles. In this highly interactive workshop, we’ll discuss concrete behavioral strategies for overcoming the fears that prevent patients from planning for end-of-life care or times when they are incapacitated. Specific topics include employing the spirit of Motivational Interviewing, normalizing doubts, and helping patients understand the benefits for their family members when they decline to plan. The importance of codifying patient wishes and uploading them to health information exchanges through AD Vault will be stressed. Case illustrations will be used throughout.
The Basic Basics of Advance Care Planning—What It Is, Why It’s Helpful, & How to Ensure It Matters (Advance Directive and Person-Centered Care Planning Series 1)

The Basic Basics of Advance Care Planning—What It Is, Why It’s Helpful, & How to Ensure It Matters (Advance Directive and Person-Centered Care Planning Series 1)

This interactive webinar will cover several key topics: clarifying the purpose and processes of Advance Care Planning; its importance for patient self-determination and reducing healthcare costs; providers’ roles as trusted guides in engaging patients in planning; and technological solutions for ensuring Advance Directives are widely downloadable when most needed. CRISP DC’s AD Vault will be introduced. Case illustrations will be used throughout.

Consent to Share Substance Use Disorder Information: The Basics (Consent Management Series 1)

This session will focus on enhancing care coordination for patients with SUD and the importance of gaining permission to release information. We will review scenarios such as: A 35-year-old patient is seeing her PCP. The patient has Type I diabetes and has been much better controlled since she has been in treatment for OUD for the past 5 years. Recently, the patient experienced some life stressors, lapsed and has not been back to treatment for two weeks. A 60-year-old patient has just recently started treatment for co-occurring depression and AUD after discussing treatment for many years with the PCP. He has hypertension and diabetes, and the alcohol use has been exacerbating these conditions for years. The PCP is concerned about the patient’s ability to stay in treatment as the patient has recently lost his job and is separating from his partner of many years. Staying informed of a patient’s recovery status can impact how you treat other health conditions and is an important component of their overall care. Have you hit barriers when trying to get the clinical information you need care for your patient? Are you aware of the new pathway to obtain this information?  In this session, we will focus on consent management, how to talk with your patients about consent, the basics of 42 CFR Part 2, myth busting, use cases, and FAQs. We will introduce CRISP DC’s Consent Management tool, including a history of its development, gaps it will address, and key features and why this is a priority in the District.

Understanding How and Why Providers and Payers are Using Incentive Payments as a Tool to Improve Integration (Understanding Primary Health Requirements for Incentive Payments Part 1)

We will talk with Dr. Yavar Moghimi, Chief Psychiatric Medical Officer of AmeriHealth Caritas about why integrated care is important and the ways AmeriHealth is working with providers to identify and ultimately achieve key physical and behavioral health outcomes. There will be time for audience questions and answers after a brief interview-style presentation.

Help! We’re so Short Staffed: Best Practices for Hiring and Retaining Your Workforce

Vice President of Human Resources at Mount Sinai Health System in NYC and Dr. Mary Awuonda Associate Professor of Howard University and Dean Mashonda Smith of UDC will be share lessons learned in the district and other large health systems. The aim of the conversation is to talk and learn from one another to develop solutions grounded in the realities of the Washington DC policy, regulatory and health care environment.

Providers Responsibility in Managing Medical Conditions: Making Clinical Improvements & Meeting Quality Metrics

What’s the link between pay for performance and healthy eating on a budget? What about the link between quality metrics and understanding nutrition labels? These are all related topics that providers and practices address every day! Care teams work 1:1 with patients to better manage their chronic diseases while at the same time, measuring and reporting outcomes that are related to payments and incentives. During this webinar, we will make the connection between patient engagement strategies and meeting quality metrics.  This webinar is designed for ALL AUDIENCES as everyone has a role in providing high-quality care- from the exam room to the boardroom. Prior to the webinar, we invite you to view this short video “Bites on a Budget” created by HMA Senior Associate, Brandin Bowden, MSc., as he attempts to build a healthy dinner for under $5. In this #HealthyDinnerChallenge, Brandin puts on his nutrition educator hat to share healthful tips to help your patients and clients navigate the grocery store, increase nutrient intake and promote comfort in the kitchen.
Harm Reduction Series Session 2: Strategies to Save A Life & How To Use Them In Integrated Care Settings

Harm Reduction Series Session 2: Strategies to Save A Life & How To Use Them In Integrated Care Settings

Health Management Associates invites you to join us for a lunch and learn workshop to learn more about Overdose Prevention and how to save a life in DC. In this interactive lunch and learn we will discuss DC’s Naloxone Distribution Program and the organizations currently providing Naloxone and provide: an overview of DC’s Standing Order and Samaritan Law an overview of the uses of opioids information on how naloxone stops an overdose and provide information on the action steps to take to save a life and stop an overdose. Where and how individuals can access naloxone, syringe services, and fentanyl test strips in DC.

The Primary Care Behavioral Health (PCBH) Model of Integrated Care

The Primary Care Behavioral Health Consultation model (PCBH) is a psychological approach to population-based clinical health care that is simultaneously co-located, collaborative, and integrated within the primary care clinic. The goal of PCBH is to improve and promote overall health within the general population. This approach is important because approximately half of all patients in primary care present with psychiatric comorbidities, and 60% of psychiatric illness is treated in primary care. This webinar overs the framework of the PCBH model, the behavioral health consultant role, and a day-in-the-life look at integrated care using this model.

Perinatal Substance Use: Everything You Wanted to Know

Because many women and persons of childbearing age pregnant with SUD may not readily share information with providers and because pregnancy is a period where the motivation for change is extremely high, positioning providers to identify and care for this population has great potential for establishing a recovery path and changing lives. This webinar will review the risks and effects of SUD among women of childbearing age, pregnant and parenting persons and their affected infants, including screening and treatment considerations, breastfeeding decisions and ideal mechanisms for engagement and support of women and other pregnant persons on their recovery journey. We will also cover the short and long-term effects of SUD exposure on the infants, including non-pharmacologic alternative interventions and follow-up considerations.

Behavioral Health Providers Responsibility in Managing Medical Conditions: Making Clinical Improvements & Meeting Quality Metrics

A 2017 RAND study found that 60 percent of American adults now live with at least one chronic condition; 42 percent have more than one. They account for hundreds of billions of dollars in health care spending every year. Individuals with serious mental illness are disproportionately impacted by our siloed physical and behavioral health systems with mortality rates 2–3 times higher than those of the general population. This disparity translates to life expectancies shortened by 10–28.5 years. It is critical that behavioral health providers understand the fundamentals of the physical health conditions that are major drivers of this early mortality so that basic health behavior interventions can be integrated into behavioral health services.  Part 2 of this webinar series covers tobacco use disorder and infectious diseases. Attendees will learn how to use the 5 As model to assess need and promote lifesaving behavior changes.

Mindfulness: An Evidence-Based Approach to Well-being

This short take demonstrates the use of mindfulness as a way to support stress reduction with your patients/clients. Mindfulness can be used in a wide variety of settings to help an individual get into the present moment and mitigate the effects of agitation and intrusive or racing thoughts. Mindfulness should be taught as a practice to rather than a one-time skill in order to obtain the maximum benefit. Mindfulness is a practice that has been incorporated into many treatments for depression, anxiety, and post-traumatic stress disorder and has been used with success to support individuals coping with the effects of chronic disease.

Integrating Screening for Drug Use in General Medical Settings

Universal screening is key to successful detection of who needs further assessment. Additionally most providers are unaware of the power a brie intervention can have or that what they may already be doing with their patients has an evidence base to support it. This webinar will review the difference between screening and assessment and will demonstrate screening, brief intervention and referral to treatment , referred to as SBIRT. We will also review the evidence base for SBIRT and talk to a DC provider who has implemented training on SBIRT in their clinic.
Bundle Up! What’s a Bundled Payment & How Does It fit Into a VBP framework?

Bundle Up! What’s a Bundled Payment & How Does It fit Into a VBP framework?

This hour-long presentation will discuss the Value-Based Payment framework and where the Medicare bundled payment available to Opioid Treatment Programs (OTPs) fits. It will also include information about how to appropriately bill the bundled payment in various situations, and when to bill separately for additional services.

How to Mitigate Workforce Burnout & Fatigue

Even before Covid health care workers were expressing burn out and exhaustion. Covid realities have made this worse. Not only are staff working overtime, they are worried about  putting themselves, their families and patients at risk every day. Covid concerns come at a time when healthcare providers are dealing with a lot of unknowns. The healthcare system is changing and providers are faced with the continuous need to adapt to new and innovative practice approaches and payment strategies. It’s no wonder everyone is feeling exhausted! This webinar will give time and space to talk about how to support staff and increase satisfaction and joy at work while still working in a tumultuous time.

Revenue Cycle Billing Forum

This forum was presented after the three Revenue Cycle Foundations sessions, which were conducted on 1/12/22, 1/19/22, and 1/26/22, respectively.

Revenue Cycle Foundations 103 Education Session

Revenue Cycle Foundations 103 addresses the critical need to resolve accounts receivables’ issues through presentation and discussion on reconciliation. Revenue Cycle Foundations Sessions are part of the FREE resources provided by DHCF to help DC Medicaid Behavioral Health practices prepare to transition to participating in the managed care contract. The Revenue Cycle Foundations sessions will enhance DC Medicaid Behavioral Health practices; knowledge and capabilities to bill more efficiently, get paid faster, and resolve payment issues.
TeleMAT Part 2: Treating Addiction, Including MAT via Telehealth

TeleMAT Part 2: Treating Addiction, Including MAT via Telehealth

Starting treatment for substance use disorders, like other medical and mental health conditions, requires close follow-up while stabilizing patients, followed by less frequent follow-up after stabilization. The frequency of visits can present an unnecessary barrier to getting care, which can be partially overcome by providing telehealth services. Regulations surrounding Medications for Addiction Treatment have been relaxed compared to years past and now allow for use of telehealth services. We will review the regulations around behavioral health (BH) and substance use disorder (SUD) treatment. Part of the regulatory changes now allow for buprenorphine to be prescribed over telehealth and it is important to become comfortable with the standard of care of home induction of buprenorphine. During this webinar, we will also discuss patient engagement and outcomes for both virtual individual and group treatments. This is the second webinar in a two-part series on Tele-MAT. We will hear from Tele-MAT grantees about their programs, successes and lessons learned during part 1 on January 11, 2021, 12:00pm – 1:00pm ET.

Revenue Cycle Foundations 102 Education Session

Revenue Cycle Foundations 102 expands your practice’s revenue cycle management capabilities by presenting best practices for claims processing for managed care. Revenue Cycle Foundations Sessions are part of the FREE resources provided by DHCF to help DC Medicaid Behavioral Health practices prepare to transition to participating in the managed care contract. The Revenue Cycle Foundations sessions will enhance DC Medicaid Behavioral Health practices; knowledge and capabilities to bill more efficiently, get paid faster, and resolve payment issues.

Revenue Cycle Foundations 101 Education Session

Revenue Cycle Foundations 101 provides an overview of revenue cycle management, with an in-depth focus on eligibility, enrollment, credentialing, and authorizations. Revenue Cycle Foundations Sessions are part of the FREE resources provided by DHCF to help DC Medicaid Behavioral Health practices prepare to transition to participating in the managed care contract. The Revenue Cycle Foundations sessions will enhance DC Medicaid Behavioral Health practices' knowledge and capabilities to bill more efficiently, get paid faster and resolve payment issues.
TeleMAT Part 1: Showcase of Tele-MAT Grantees: Lessons Learned From the Field

TeleMAT Part 1: Showcase of Tele-MAT Grantees: Lessons Learned From the Field

The Department of Health Care Finance (DHCF) awarded grants to local organizations to support new telehealth services for residents in Wards 7 and 8 as well as residents of homeless shelters and public housing developments. These projects connect patients to specialists using interactive audio, video, or other new technology. DHCF also awarded grants to local organizations to support telemedicine services among the District’s medication-assisted therapy (MAT) network of providers, including providers authorized (“waivered”) to treat opioid dependency with buprenorphine. During this session, we will hear from the three Tele-MAT grantees about their programs’ successes, challenges and lessons learned. An overview of Tele-MAT will be provided in part 2 of this series on January 25, 2021, 12:00pm - 1:00pm ET.

Integration During Pregnancy-With an emphasis on Pregnant People Who Are Using Drugs

This short take talks about the added importance of building trust and integrating culturally and linguistically evidence-informed social, physical and behavioral health services during pregnancy. The short take place particular emphasis on pregnant people who use drugs because historically stigma, racism and other isms have often meant their care has not been clinically appropriate.

Well-Being & Resilience for Health Care Professionals

Through the Action Collaborative on Clinician Well-Being and Resilience, the National Academy of Medicine argues that patient well-being is predicated on the clinician-patient relationship. The clinician’s well-being will highly influence the clinical encounter. The research base points to organizational and practice environment factors (among others) on the system side of the equation and personal factors, skills and abilities, on the clinician side of the equation for optimal clinician resilience. The past two years of clinical teams working under extraordinary COVID-19 circumstances have taken a heavy toll on clinician resilience and well-being, not to mention on resulting quality and safety of care. This presentation explores the National Academy of Medicine model, focusing on clinician factors in well-being. Together, in an experiential and participatory presentation, we will examine the areas of meaningful and sustaining practice and collaborative and mindful practice. Participants will leave this training with tangible tools to navigate resilience through mindfulness, gratitude, decreased cynicism and enhanced connectivity. This presentation is built on both humanities and deepened human connections between healers.

Stress Management: Progressive Muscle Relaxation

This short take video is a demonstration of how to use progressive muscle relaxation as a strategy for stress reduction with your patients/clients. This technique for relaxation was developed in the 1920s by Dr. Edmund Jacobson. This technique has been now used for decades to address stress, anxiety, and depression and is used proactively as a strategy to maintain positive mental health and improve quality of life as demonstrated in studies.

Deepening Therapeutic Engagement in the Virtual Space

This hour-long presentation will briefly review the empirical evidence on the appropriate use of telebehavioral health and the clinical approaches that have been demonstrated to be effective and/or ineffective. The majority of the presentation will cover the clinical strategies for preparing the clinician for the telehealth visit, including assuring safety, anticipating problems, and engaging the member effectively when on the phone and when on video.
Maximizing the Care Team During Virtual Visits

Maximizing the Care Team During Virtual Visits

This session focuses on learning and applying new virtual workflow strategies to engage your entire care team. The session was held live during Telehealth in a Post-Pandemic Era: Sustainable Approaches to Support Integrated Care – Part 2, held on September 29, 2021.

Evidence Based Practices Workshop 3 Problem Solving Therapy

Problem-Solving Therapy (PST) is a form of therapy that provides people with tools to identify and solve problems that arise from life stressors that can have a negative impact on their day-to-day lives. Its aim is to improve individuals’ overall quality of life and can be used to treat depression, among other conditions. It is based on a model that takes into account the importance of real-life problem-solving including how to manage real-life stressors when they arise. The presentation will cover key PST principles and tools that can be used in everyday life.

Evidence Based Practices Workshop 2 Behavioral Interventions for Stress Management

There are many evidence-based techniques that are easy to learn and practice, with good results in individuals struggling with physical and mental health challenges. This workshop with briefly introduce participants to some of the more common and effective practices including progressive muscle relaxation, guided imagery, diaphragmatic breathing, relaxation response, and mindfulness-based stress reduction. Speakers: Shannon Robinson, MD (HMA), Marsha Johnson, MSW, LCSW (HMA)

Adapting Evidence Based Practices for Integrated Care

This webinar workshop series focuses on key elements of evidence-based practices/treatments to assist providers with achieving successful implementation and outcomes. HMA presenters discuss key components of EBPs including but not limited to training, indicated populations, fidelity assessments, tools, and other relevant topics. This webinar includes an interview with psychologist Jennifer Frey who discusses the ways in which she uses and adapts the EBP of Motivational Interviewing in her work as a behavioral health consultant at Unity. Following this webinar, there is a series of three EBP workshops that includes cognitive behavior therapy, behavioral interventions for stress management trauma-informed care, problem-solving therapy.

Integrated Care DC Provider Information Session

Integrated whole-person care has been shown to improve outcomes and increase Medicaid beneficiary satisfaction. We want to support you to enhance your practice’s capability to deliver person-centered care, use population health analytics, and engage leadership to support value-based care. Join us to learn more about provider engagement opportunities for year 2 of the Integrated Care DC Program.
Telehealth in a Post-Pandemic Era Sustainable Approaches to Support Integrated Care – Part 2

Telehealth in a Post-Pandemic Era Sustainable Approaches to Support Integrated Care – Part 2

This interactive virtual workshop is part two of a two-part series to support providers ongoing efforts to implement and sustain innovative models of telehealth following the COVID-19 public health emergency. Topics include best practices to support behavioral health care delivery through telehealth; improving patient engagement through telehealth and DC telehealth policy and priority updates.

Using Disease Registries to Improve Your Practice Population’s Health

This webinar focuses on effective strategies for engaging justice-involved populations and ways to support individuals transitioning to communities. The speakers shared case studies to illustrate the ways that providers have managed transitions of care and supported people. This session is approved by the American Academy of Family Physicians for up to 1 AMA Level 1 CME credit.
Fentanyl Strip Testing

Fentanyl Strip Testing

This brief video provides an overview of fentanyl strip testing to identify the presence of fentanyl in unregulated drugs for people who use drugs (PWUD). It also includes a brief demo of how to use fentanyl test strip testing to detect the presence of fentanyl in their drug supply. Testing for fentanyl test strips can identify the presence of fentanyl in unregulated drugs. They can be used to test injectable drugs, powders, and pills. Being aware if fentanyl is present allows people to implement appropriate harm reduction strategies to reduce the risk of an overdose. Presented by Sari Frankel, DC Department of Behavioral Health.

Effective Strategies to Enhance Transitions of Care for Justice Involved Populations

This webinar focuses on effective strategies for engaging justice-involved populations and ways to support individuals transitioning to communities. The speakers shared case studies to illustrate the ways that providers have managed transitions of care and supported people. This session is approved by the American Academy of Family Physicians for up to 1 AMA Level 1 CME credit.